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Counselling Feedback & Experience Survey

Thank you for taking the time to share your feedback about your experience with TMAF's counselling service.

You have now completed your counselling sessions and we would love to hear how you found the experience.

Your feedback helps us understand what we are doing well, identify where we can improve, and demonstrate the impact of our work to partners and funders — enabling us to sustain and grow our services.

This survey takes approximately 10–15 minutes to complete. Your responses are confidential and will only ever be used in anonymised form. Your feedback will not affect any support or services you receive from TMAF.

Fields marked * are required.

Your details

Your counselling

Your wellbeing

Below are some statements about feelings and thoughts. Please select the box that best describes your experience over the last two weeks. There are no right or wrong answers — just answer as honestly as you can.

None of the time
Rarely
Some of the time
Often
All of the time
I've been feeling optimistic about the future *
I've been feeling useful *
I've been feeling relaxed *
I've been feeling interested in other people *
I've had energy to spare *
I've been dealing with problems well *
I've been thinking clearly *
I've been feeling good about myself *
I've been feeling close to other people *
I've been feeling confident *
I've been able to make up my own mind about things *
I've been feeling loved *
I've been interested in new things *
I've been feeling cheerful *

Your counsellor

Strongly disagree
Disagree
Neutral
Agree
Strongly agree
My counsellor understood me *
My counsellor supported me *
My counsellor accepted and valued what I shared *
My counsellor was attentive and a good listener *
My counsellor was helpful *
I could talk openly to my counsellor *
My counsellor was flexible when arranging appointments *
My counsellor was on time for appointments *

The impact of counselling

Very significantly
Somewhat significantly
Neutral
Not significantly
Not at all
Address your mental health challenges *
Improve your self-esteem or confidence *
Feel more equipped to handle challenges in your daily life *
Feel more able to advocate for your mental health *

Overall feedback

Staying in touch

Yes
No
Would you like to hear about future opportunities and events from TMAF? *
Are you happy to be contacted for follow-up surveys or to share your experience anonymously as part of our impact reporting? *